Return and Refund Policy

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@muchofut.com. Please note that returns will need to be sent to the following address: 15700 S, Main Street, Gardena, CA, 90248, US 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@muchofut.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@muchofut.com.

At MuchoFut, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our return policy makes it easy to return items for a refund or exchange.


Return Shipping Costs

• Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped).
• Prepaid Shipping Label: If you prefer, we can provide a prepaid return shipping label, and the cost will be deducted from your refund.

Refunds

• Processing Time: Once we receive your returned item, please allow 5-7 business days for us to process your refund.
• Refund Method: Refunds will be issued to the original payment method used for the purchase.


International Returns

For international returns, customers are responsible for return shipping costs and any duties or taxes imposed by customs.

Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team at info@muchofut.com.